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Makerere University School of Public Health and Karolinska Institutet, Sweden
This material defines management and organizations within the health care sector, drawing on WHO frameworks for health systems. It differentiates between managers and non-managerial employees, categorizing managers by their level (first-line, middle, top) and responsibilities. The document further explores the core functions and roles of managers, including interpersonal, informational, and decisional roles as described by Henry Mintzberg, and outlines essential skills such as conceptual, interpersonal, and technical abilities.
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