PCC-1.6.16

Dr. Lillian Nabukeera Mukisa

The document defines patient‑centered care as a philosophy that promotes shared decision‑making and holistic understanding of the patient. It outlines four core components—exploring disease and illness experience, holistic understanding, establishing common ground, and building a personal clinician‑patient relationship. The material highlights the benefits of PCC, including improved satisfaction, adherence, and health outcomes, and discusses barriers such as workload, lack of training, and cultural factors in Uganda. Practical guidance for applying PCC in consultations is provided, emphasizing rapport, active listening, and realistic patient management.